Testimonials
This is what our clients say
Pet Travel – We were thoroughly impressed with Sunel and her team from Paws & Claws in handling the entire emigration process of our precious family member, Bacardi. Sunel handled absolutely everything and provided us with a time line, including cost estimates, so that we could plan well in advance. It was extremely comforting to know that she was on top of everything and that Bacardi was in such great hands.
Sunel kept us updated with photos and messages and we are so grateful to her and the team for getting Bacardi to us safe and sound. It was the best decision to bring him with us as be brought the family together again and helped my son settle well into in his new country. It was worth every cent and knowing that the process will run smoothly with Sunel, means one less thing you need to worry about. Sunel and her team genuinely care for the animals as well as the entire family.
Grooming & Boarding – Our special Miss Muffit loved going for a pamper day at Paws and Claws as well as spending a holiday there.
So much understanding, care and kindness was taken with her as she grew older and grooming was not what she really wanted.
We have been so grateful over the years having our dogs stay at Paws and Claws.
International Pet Travel – We decided to move to the UK from East London and wanted to bring our cat, Sophia, with us. The whole process of shipping a pet overseas seemed daunting at that stage.
When making enquiries I was advised by numerous people to contact Sunel at Paws and Claws. Sunel immediately put me at ease about the process and provided me with a breakdown of all the steps needed to be takne. She arranged the vet’s visists for vaccinations and tests. Sophia stayed at Paws & Claws for three months after we had left while she was having the vaccines and tests. I received numerous pictures of Sophia and updates and could see she was happy and very well taken care of.
Sunel arranged Sophia’s transport to Cape Town and flight to Heathrow. All I had to do was sign forms that she provided me with. Sophia arrived at Heathrow happy and healthy, none the worse for her long trip.
I would like to thank Sunel and her staff at Paws and Claws for looking after Sophia so well and taking all the stress out of shipping her to the UK.
Boarding – A very big thank you to Sunel Kettles, Celeste and all the staff at Paws and Claws for the love and care you gave my Mitzi & Kimmi, while I was away in Cape Town for a medical procedure. Thank you for the daily updates on how they were doing. I absolutely am thrilled that they are looking so well and have both settled in nicely back at home. I appreciate the transport service, it was a huge help to me. I look forward to using your facilities again in the future, should I ever go away again.
Boarding & International Pet Travel – A huge shout out to Sunel and her team. We have been a client of Paws and Claws since 2009 when we entrusted Suenel with our pet rabbit. We have watched Sunel devlop her business into what it is today, and wow Sunel kows just how to do business. Not only that, she has such a love and interest in every pet that crosses her door.
Our Lab Retriever and Rottie boarded there numerous times and eventually just our Retriever for 10 months before Sunel organized her flight to the UK. She was lovingly looked after, walked daily, given treats and cuddles and even offered a swim in the dog pool. We had regular photos and updates. Everything went like clockwork, the paperwork, vet visits. When it was time to fly back to SA, it was Sunel we turned to, to be the import agent. With her knowledge and abilities, she put her UK counterparts to shame. We had constant updates from Sunel, down to flight tracking all the way.
We have no hesitation in recommending Sunel and her team at Paws and Claws. They are not just the first stop, but the only stop when it comes to kenneling and flight transportation.
Boarding – We appreciate you for always taking the best care of Khloe. It is 6 years now, that she boards with you, grooms with you and even stayed with you for after Op care. I am also grateful that you go out of your way to pick her up from home, which is for my convenience. Paws & Claws Pet Resort is Khloe’s home away from home.
Get In Touch
Farm 966/7, Cove Ridge,
East London
+27 (0)43-736 4056
Satellite Office,
Gqeberha
+27 (0)73-711 7216
hello@pawsandclaws.co.za